Tip #28: Ask vendors specific questions about accessibility of their products

  • Is your product accessible? (Don't ask this--it's too general.)
  • Do you have a Voluntary Product Accessibility Template (VPAT)?
  • Can you demonstrate how to operate your product without a mouse?
  • What sort of testing have you done with users with disabilities? (Probe for details.)
  • Fact check their answers with other users.